Microsoft MechWarrior 4: Mercenaries Readme File

October 2002

© 1998–2002 Microsoft Corporation. All rights reserved.

This file contains information to help you install, play, and troubleshoot MechWarrior 4: Mercenaries. You can find more information about MechWarrior 4: Mercenaries and Microsoft Product Support Services in the printed manual. For more information about setting up a multiplayer server for use with MechWarrior 4: Mercenaries, see the SysOpReadme.rtf file.

CONTENTS

A.    System Requirements

B.    Installation

Installing MechWarrior 4: Mercenaries

Installing Audio Compression

Installing DirectX 8.1

Installing Winsock 2.0

SafeDisc Issues

About the Goodies Folder

Getting Help

C.   Corrections to Print and Online Documentation

D.    DirectX Issues

E.    Gameplay Issues

Multiplayer

Other

F.   Configuration Issues

Operating Systems

Display

Audio

Software

Hardware

G.   Zone.com Stats

H.    3D Card Issues

I.     3D Card Drivers and Manufacturers

A.        System Requirements

·      Multimedia personal computer with a 700 megahertz (MHz) or faster processor.

·      Microsoft Windows 98, Windows Millennium, Windows 2000, or Windows XP operating system.

·      128 megabytes (MB) of random access memory (RAM) on your computer.

·      1 gigabyte of free hard-disk space.

·      8x speed or faster CD-ROM or DVD drive.

·      Microsoft Mouse or compatible pointing device.

·      Microsoft DirectX application programming interface version 8.1 or later.

·      Sound card compatible with DirectX 8.1 or later.

·      Advanced Graphics Port (AGP) or Peripheral Component Interface (PCI) video card with 16 MB of video RAM that supports Direct3D and is compatible with DirectX 8.1 or later.

·      Speakers or headphones for audio.

·      Super VGA, 16-bit color monitor or better.

·      Keyboard.

The following are additional requirements for multiplayer gameplay:

·      56 Kbps modem, or local area network (LAN) with Transmission Control Protocol/Internet Protocol (TCP/IP) or Internetwork Packet Exchange (IPX) protocol.

·      Maximum of 8 players on modem (narrowband), and 16 on a broadband connection.

·      Internet access for Internet play. Note: Such play may require payment of a separate fee to an Internet service provider. Local and long-distance telephone toll charges may apply.

·      Microsoft Internet Explorer 5.5 or later to play on Zone.com or record player game statistics.

·      Winsock 2.0 or higher.

B.        Installation

This section describes how to manually install the software components necessary to play MechWarrior 4: Mercenaries in the event that they were not installed automatically.

Installing MechWarrior 4: Mercenaries

We recommend you uninstall earlier beta or demo versions of the game before you install the retail version.

To uninstall beta or demo versions of MechWarrior 4: Mercenaries

·      On the Windows taskbar, click Start, point to Programs, Microsoft Games, and the appropriate beta or demo version name, and then select the uninstall option.

–or–

·      In the root directory of the installed MechWarrior 4: Mercenaries beta or demo version, double-click Uninstal.exe and follow the instructions that appear on the screen.

To install MechWarrior 4: Mercenaries manually

1.       On the Windows taskbar, click Start, and then click Run.

2.       Type x:\setup, where x is the letter of your CD-ROM or DVD drive.

For example, if your CD-ROM drive letter is D, type d:\setup.

3.   Click Install, and then follow the instructions that appear on the screen.

Note: The game must be started with either Disc 1 or Disc 2 in the CD-ROM or DVD drive. If you performed a minimal installation, you need Disc 2 in the drive to play.

Installing Audio Compression

You must have audio compression installed for sound files in the game to play properly. Audio compression is installed by default in Windows 2000 and Windows XP. If audio compression was not installed on a computer running Windows 98, use the following procedure to install it. 

To install audio compression with Windows 98

1.       On the Windows taskbar, click Start, point to Settings, and then click Control Panel.

2.       Double-click Add/Remove Programs.

3.       Click the Windows Setup tab.

4.       In the Components box, double-click Multimedia.

5.       Ensure the Audio Compression check box is selected.

6.       Insert your Windows compact disc into the CD-ROM or DVD drive, click OK, and then follow the instructions that appear on the screen.

Installing DirectX 8.1

If for some reason DirectX 8.1 was not installed with the game, use the following procedure to install it manually.

To install DirectX 8.1 manually

1.       Insert MechWarrior 4: Mercenaries Disc 1 in the CD-ROM or DVD drive.

2.       In Windows Explorer, click the CD-ROM or DVD drive, click the DirectX folder, and then double-click the DirectX folder.

3.       Double-click Dxsetup.exe, and then follow the instructions that appear on the screen.

You must restart your computer when installation is complete.

If you experience video or sound problems using DirectX, check with your video or sound card manufacturer for the latest DirectX-compatible drivers, or go to http://support.microsoft.com/support/directx/ for the latest troubleshooting information.

SafeDisc Issues

The MechWarrior 4: Mercenaries copy protection software is incompatible with some hardware and software components. This section provides details about these SafeDisc issues.

SafeDisc with Hardware

SafeDisc is incompatible with some CD-ROM drives, which include the following.

Acer CD-624a: The drive fails when used with real-mode drivers. To fix this, install protected-mode drivers.

Memorex CD-RW2224: The drive is incompatible with the current version of SafeDisc.

Sanyo CRD-256P: The drive enters a not-ready state after several attempts to start the game. This drive is incompatible with the current version of SafeDisc.

Sony CDU77E: Early 1.0 firmware versions of this drive fail if the drive is configured as a slave on the integrated device electronics (IDE) bus. To fix this, reconfigure the drive as a master.

Yamaha 2216E, 4416SX, and CDR6416S-VK: These drives are incompatible with the current version of SafeDisc.

SafeDisc with Software

SafeDisc is also incompatible with some software, which includes the following.

McAfee (Network Associates) Nuts & Bolts: Nuts & Bolts causes the game to fail if the Bomb Shelter utility is in a certain configuration. To use SafeDisc-protected products with Nuts & Bolts, use the following procedure:

1.       Maximize Bomb Shelter.

2.       In the Bomb Shelter dialog box, click Properties.

3.       In the Error Protection group, click Advanced.

4.       On the Advanced Properties tab, clear the Write Protect VMM check box.

5.       Click Apply or OK, and then click OK on all subsequent screens.

About the Goodies Folder

Included on MechWarrior 4: Mercenaries Disc 2 is the Goodies folder, which contains utilities and other tools you might use while playing the game.

To access the Goodies folder and its contents

1.       Insert MechWarrior 4: Mercenaries Disc 2 in the CD-ROM or DVD drive.

2.       In Windows Explorer, click the CD-ROM or DVD drive, click the Goodies folder, and then double-click the file or click the folder you want to open.

Adobe Acrobat Reader (Ar505enu.exe) File

Using Adobe Acrobat Reader, you can view and print the .pdf file version of the Field Reference manual and also the Equipment Specifications online library, Specs.pdf.

To install Adobe Acrobat Reader

·         In the Goodies folder, double-click Ar505enu.exe, and then follow the instructions that appear on the screen.

Manual Folder

The Manual folder contains Manual.pdf, a .pdf file version of the Field Reference manual that was included with the game. You can view or print this file using Adobe Acrobat Reader. With Adobe Acrobat Reader installed, double-click the file and it automatically opens.

The Manual folder also contains Specs.pdf, the Equipment Specifications online library. Equipment Specifications includes default equipment specifications and descriptions for each BattleMech, weapon, vehicle, and terrain in MechWarrior 4: Mercenaries, and also a glossary of game terms and acronyms. You can view or print this online library using Adobe Acrobat Reader. With Adobe Acrobat Reader installed, double-click the file and it automatically opens.

Machine Folder

The Machine folder contains the Machine.exe and Machine.ini files. The Machine.exe file displays hardware and system information for your computer. The Machine.ini file contains all the settings that configure Machine.exe. To view the Machine.ini file, use Notepad or another text editor.

Getting Help

Rollover text   Help is provided for most user interface screens in the form of rollover text. As you pass the mouse pointer over any screen feature, Help text is displayed in the ComStar Information Network box in the lower part of the screen.

Tutorial   To learn how to play MechWarrior 4: Mercenaries, click Training on the Main Menu.

Manual   The printed manual, Field Reference, provides information on how to play the game and a table that you can use to compare BattleMech default loadouts.

Equipment specifications   For additional details on BattleMechs, weapons, vehicles, and terrains included in the game, see Equipment Specifications, the Specs.pdf file in the Goodies folder on MechWarrior 4: Mercenaries Disc 2.

Information on the Web   To learn more about MechWarrior 4: Mercenaries or other games developed by FASA Studio, see http://www.fasastudio.com.

C.        Corrections to Print and Online Documentation

The following changes were made after the manual and the Specs.pdf file were completed.

On page 17, the manual incorrectly refers to Zone.com as the Microsoft MSN Games site. The correct name is Zone.com. Also on page 17, the manual lists the Zone.com Web site as www.zone.msn.com. The correct Web site is www.zone.com.

On page 24, the Specs.pdf file incorrectly states that Small X-Pulse Lasers have a range of 250 and that Medium X-Pulse Lasers have a range of 450. The correct ranges are 200 for Small X-Pulse Lasers and 400 for Medium X-Pulse Lasers.

D.        DirectX Issues

If you have any video or audio problems, see “Display” or “Audio” in Section F, “Configuration Issues.” For issues related to your 3D card, see Section H, “3D Card Issues.” For other problems, see the latest DirectX troubleshooting information at http://support.microsoft.com/support/directx/.

E.        Gameplay Issues

The following are the known gameplay issues for MechWarrior 4: Mercenaries.

Multiplayer

Multiplayer games hosted behind a firewall are not accessible to players outside the firewall, and outside games are not accessible to players behind the firewall: The only exception to this rule is if a demilitarized zone (DMZ) is enabled on the firewall (that is, a function that places one computer outside the firewall). Enabling a DMZ can be a security risk because it puts an unprotected computer on the Internet. To find out whether a DMZ is enabled, ask your network administrator.

Multiplayer games fail on a player’s computer if the player has more than 20 dial-up networking connections: To avoid this situation, do not create more than 20 dial-up networking connections. Delete dial-up connections that you are no longer using as follows.

To delete a dial-up connection

1.   On the Windows taskbar, click Start, point to Settings, and then click Control Panel.

2.   Double-click Network Connections.

3.   Right-click the connection you want to delete, and then click Delete.

4.   Click OK.

ZoneMatch chat is limited to 20 messages every 45 seconds: For ZoneMatch chat, to prevent sending junk e-mail the number of messages you can send is limited to 20 messages every 45 seconds.

Zone.com statistics are listed under your Zone.com account name, not the name set under multiplayer options, if those names differ: If you create a Zone.com account with the name Mercenary1, but on the Multiplayer tab of the Options screen you set the name Mercenary2, ZoneStats are collected under Mercenary1.

You receive the error message “Your account was unable to connect to the ZoneStats server” when your account’s connection has been severed: You may receive this error message when your connection to the ZoneStats server has been severed, as well as when a connection cannot be established. To reestablish your connection to the ZoneStats server, on the Main Menu click Multiplayer, and then click Connect.

Dial-up client computers are unable to reconnect quickly to a digital subscriber line (DSL) server hosting ZoneMatch: If you use a modem to connect to a ZoneMatch multiplayer game hosted on a DSL server, and you disconnect and reconnect quickly, you receive the error message “Cannot join the selected game. There may be networking problems or the server may be gone." This issue is related to DirectPlay. If you wait one to two minutes, you can reconnect.

Spectator camera becomes the default camera after player’s ’Mech dies: When a player’s ’Mech dies in a no-respawn multiplayer battle, the spectator camera becomes the default camera. The spectator camera selects the highest point scorer or the ’Mech responsible for the most recent damage and focuses on that ’Mech as the “hero.” The camera includes in the scene the ’Mech having the most interaction with the hero. If the hero dies, the camera switches to focus on the ’Mech that killed the hero and that ’Mech’s main opponent. If no action is observed for the hero for 20 seconds, the camera switches to the current highest scoring ’Mech and its main opponent.

To view a ’Mech other than the hero, press ENTER. By pressing ENTER repeatedly, you can cycle through all ’Mechs currently in the game.

Camera Ship controls are available: The Camera Ship feature can be selected by all players in the multiplayer game lobby. It allows players to view any part of the map from many different angles. Camera functions are as follows.

Camera function

Keyboard or joystick

Pan up

ALT+W

Pan down

ALT+S

Rotate left

ALT+D

Rotate right

ALT+A

Zoom in

ALT+E

Zoom out

ALT+Q

Elevation

Joystick forward or back

Pivot

Joystick left or right

Zoom in or out

Throttle up or down

Limited-lives games allow players to rejoin game after losing all lives: To prevent a player from rejoining a limited-lives game after being kicked out, disable the Join in Progress option on the server or set a time limit for joining a game in progress.

ZoneMatch/LAN games list shows wrong game or map type: If the game type or map type is changed in a game that appears as both TCP/IP and LAN-GUN and the games list is updated within 20 seconds of the change, the games list shows the earlier game or map type. Because LAN updates are instantaneous and the query server pings (checks) the game server every 20 seconds, wait at least 20 seconds before clicking Update List.

Details option appears to hang: In a LAN or Direct IP game, if you are using the Details option in the multiplayer server browser and are trying to get information on a server and the host drops out, you receive the following message: “Receiving Player Info... .” The message goes away a short time later.

Custom decals take a long time to load by modem: If custom decals are used in games run on modem servers, missions might take a long time to load. Administrators of modem servers should disable the use of custom decals in the Host Setup screen, reached by clicking Multiplayer on the Main Menu and then clicking Host.

Other

’Mech variants and pilot profiles created for MechWarrior 4: Vengeance or MechWarrior 4: Black Knight cannot be used with MechWarrior 4: Mercenaries: If you copy and paste a ‘Mech variant from MechWarrior 4: Vengeance or MechWarrior 4: Black Knight into the MechWarrior 4: Mercenaries Variants folder, and then start MechWarrior 4: Mercenaries, and then click MechLab on the Main Menu, MechWarrior 4: Mercenaries fails. To create ’Mech variants for MechWarrior 4: Mercenaries, use the MechWarrior 4: Mercenaries MechLab. Similarly, pilot profiles from MechWarrior 4: Vengeance or MechWarrior 4: Black Knight cannot be copied for use in MechWarrior 4: Mercenaries.

Poor performance and instability under Windows 98 or Windows Millennium: If your computer experiences poor performance and stability running the game with Windows 98 or Windows Millennium, make sure you have direct memory access (DMA) enabled. Enabling DMA greatly improves performance and stability.

To enable DMA

1.   Close all open applications.

2.   Click the Start button, point to Settings, and then click Control Panel.

3.   Double-click the System icon.

4.   Click the Device Manager tab, and then double-click Disk Drives.

5.   Select IDE/Disk (hard drive), and then click Properties.

6.   Click the Settings tab, and then select the DMA check box.

7.   To restart your computer with DMA enabled, click OK.

Enabling numeric keypad controls: If you want to use keys on the numeric keypad, or num pad, for control, press the NUM LOCK key.

Disabling the mouse Y axis: If you want to use the mouse to steer the ’Mech, you must add the following line in the [Special Commands] section of the Options.ini file to disable the Y axis on the mouse:

mousey=[true, false]

True is the default, and false means to ignore the mouse Y value. You can find the Options.ini file in the folder where MechWarrior 4: Mercenaries is installed.

Mapping mouse buttons to controls: You can map the mouse buttons to controls, but you must first assign each button to a key with the mouse software. For example, button 4 is the K key, so that when you press button 4 you are remapping K to whatever control you want. Mapping works only for mouse buttons 4 and up.

Options.ini error message: If you start the game and receive the error message “options.ini is a required page!” you might have accidentally deleted your Options.ini file or reinstalled the game to a new directory. To fix this problem, in the folder where the game is installed double-click Autoconfig_Mercs.exe. Doing so creates an Options.ini file for you, and you can then successfully start the game.

F.         Configuration Issues

Known hardware and operating system configuration issues are listed in this section. For issues with specific 3D cards, see section F, “3D Card Issues.”

Operating Systems

ICS Configuration for Multiplayer

The following describes Internet Connection Sharing (ICS) and other Network Address Translation (NAT) support for MechWarrior 4: Mercenaries with different operating systems. The operating system in question must be running on your router computer (the one actually connected to the Internet) for the following to apply.

Windows 98 Second Edition   A single client running behind an ICS host running Windows 98 Second Edition (Windows 98 SE) can join a client-server session hosted outside of the ICS host. However, multiple clients behind a Windows 98 SE ICS host cannot join the same client-server session hosted outside of the ICS computer, although they can join different external client-server sessions. In other words, multiple clients behind a Windows 98 SE ICS host can all play MechWarrior 4: Mercenaries multiplayer games hosted on the Internet, but they must play games hosted on different servers.

Clients may encounter problems connecting to a multiplayer game hosted on a Windows 98 SE computer. To avoid these problems, disconnect the ICS hosts locally. External clients cannot connect to a game hosted behind a Windows 98 SE ICS computer.

Windows 2000    Clients behind an ICS host running Windows 2000 cannot join multiplayer games hosted on the Internet. However, the Windows 2000 ICS computer itself can join multiplayer games hosted on the Internet.

Clients may have problems connecting to a multiplayer game hosted on a Windows 2000 ICS computer. To avoid these problems, disconnect the ICS hosts locally. External clients cannot connect to a game hosted behind a Windows 2000 ICS computer.

Windows Millennium    Internal clients behind a Windows Millennium ICS host cannot connect to a game hosted behind another ICS host. Otherwise, no issues should arise with Windows Millennium ICS and multiplayer games. External clients that are not behind another ICS host can connect to a multiplayer game hosted behind a Windows Millennium ICS computer. A Windows Millennium ICS host itself can join client-server sessions on the Internet, whether or not they are hosted from behind another ICS computer. Multiple clients behind a Windows Millennium ICS host can join the same or different games on the Internet.

Windows XP Professional and Windows XP Home    Internal clients behind a Windows XP ICS host cannot connect to a game hosted behind another ICS host. Otherwise, no issues should arise with Windows XP ICS and multiplayer games. External clients that are not behind another ICS host can connect to a multiplayer game hosted behind a Windows XP ICS computer. A Windows XP ICS host itself can join client-server sessions on the Internet, whether or not they are hosted from behind another ICS computer. A Windows XP ICS host can also join client-server sessions on the local LAN. Multiple clients behind a Windows XP ICS host can join the same or different games on the Internet.

Windows XP

An administrator must accept the game end-user license agreement (EULA) on first use: On a computer running Windows XP Professional, a user with administrator privileges must start the game and accept the EULA before other types of users can play (that is, people in the Backup Operators, Guests, Network Configuration Operators, Power Users, and Users groups, and so on). If an administrator does not accept the EULA and any other type of user tries to start the game, the game fails.

Windows 2000

AGP aperture size and Windows 2000 stability: If you are experiencing stability issues such as the system restarting or no longer responding while running MechWarrior 4: Mercenaries under Windows 2000, first make sure you have the latest Windows 2000 drivers installed for your motherboard and all other hardware. Also, install the latest service packs for Windows 2000. Finally, try lowering the AGP aperture size to increase the stability of your system. To find out how to change your AGP aperture size, contact your motherboard manufacturer.

Windows 2000 and AMD Athlon and Duron processors: Stability issues might arise when playing on a computer with an AMD Athlon or Duron processor. These processors use the AMD 751/756 motherboard chip-set. Make sure you have the latest AMD software drivers and patches installed on your computer. They can be found at http://www.amd.com/support/software.html.

Windows 98

Game stops responding in some Campaign missions: If the system stops responding while you play missions reached by clicking Campaign on the Main Menu, try installing Internet Explorer 5.

Game minimizes when network connection is made: When the user interface is used to establish a dial-up connection, the game minimizes after the connection is established. To fix this, simply maximize the game from the Windows taskbar.

Display

For issues related to your 3D card, see Section H, “3D Card Issues.”

Game difficulties after changing screen resolution: If you click Options on the Main Menu, select the Video tab, and then set screen resolution in the Screen Resolution list, it is possible to set options that your video card does not support. If you experience game difficulties after changing your resolution from the Options screen, reset your screen resolution using Autoconfig_Mercs.exe. To do so, in the folder where the game is installed double-click Autoconfig_Mercs.exe, click Advanced, and then select the appropriate screen resolution from the resolution list box.

Video performance issues with a minimum configuration: If you experience video performance problems with a minimum game configuration, try using Autoconfig_Mercs.exe to reduce your screen resolution to 640 x 480 x 16.

VIA Technologies chip-set issues: Stability issues might occur with VIA motherboard chip-sets when not using the latest drivers. For example, the game may stop responding when a single game screen (such as the Star Systems or Orbital View screen) is displayed for several minutes. To fix these issues, download and install the latest chip-set drivers for your motherboard from http://www.viatech.com/. In addition, you should flash-upgrade your computer’s basic input/output system (BIOS). For instructions on how to do so, contact VIA or the manufacturer of your motherboard.

AMD Athlon and Duron processor issues: If your system experiences instability when running the game on systems using the AMD Athlon and Duron processors, download and install the latest AMD processor utilities and drivers for your operating system from http://www.amd.com/support/software.html or http://www.amd.com/products/cpg/athlon-duron/amd_win2k_patch.html.

Changing screen resolution during setup: If you change the screen resolution while running MechWarrior 4: Mercenaries Setup, the installation screen is not fully visible. To avoid this problem, do not change the screen resolution while Setup installs the game.

Fonts are hard to read when graphic detail is set to low: If your computer is running Windows 98 or Windows Millennium and defaults to 640 x 480 screen resolution, change your resolution in the game to 800 x 600 to be able to read fonts properly.

Heads-up display (HUD) font seems too large: By default, the text fonts in the HUD are set to be large and legible, but this setting can cause them to bleed past the margins in some screen resolutions. To make your font size smaller, in the folder where the MechWarrior 4: Mercenaries is installed double-click Autoconfig_Mercs.exe, click Advanced, select HUD Font Size, and then select a smaller size from the list.

Audio

Audio performance issues with Windows 2000 and Windows XP: If you experience audio performance issues with Windows 2000 and Windows XP, try lowering the hardware acceleration setting by using one of the following procedures.

To lower your hardware acceleration setting for Windows 2000

1.   Click the Start button, point to Settings, and then click Control Panel.

2.   Double-click the Multimedia icon, and then click the Audio tab.

3.   Under Playback, click Advanced Properties, and then click the Performance tab.

4.   Move the Hardware Acceleration slider to the left by two settings, and then click OK.

To lower your hardware acceleration setting for Windows XP

1.   Click the Start button, and then click Control Panel.

2.   Click Sounds, Speech, and Audio Devices, click Sounds and Audio Devices, and then click the Audio tab.

3.   Under Sound Playback, click Advanced Properties, and then click the Performance tab.

4.   Move the Hardware Acceleration slider to the left by two settings, and then click OK.

Vortex 2 audio chip-set (Turtle Beach Montego II, Diamond Monster Sound MX-300) compatibility with Windows 2000: During the installation of MechWarrior 4: Mercenaries, you might experience choppy audio playback or other anomalies on systems using this chip-set. The original manufacturer of the Vortex 2 chip-set, Aureal Semiconductor, has gone out of business. No driver updates are available for Vortex 2–based sound cards running on Windows 2000, other than the generic Vortex 2 driver included with Windows 2000. Contact your hardware manufacturer for any updated drivers.

Software

Software digital video disc (DVD) players: Certain display cards that come bundled with software DVD players (for example, those in the Maxi Gamer Xentor family) might experience problems when you start MechWarrior 4: Mercenaries. These problems occur because the game’s opening movie is in Moving Pictures Experts Group (MPEG) format. To correct this, contact your hardware manufacturer for updated software. If problems persist, uninstall the software DVD player, and the game should start and play as expected.

NetMeeting and hardware acceleration: If NetMeeting is running or Remote Desktop Sharing is enabled, your system does not have sufficient hardware acceleration to run MechWarrior 4: Mercenaries. This problem also happens when NetMeeting has improperly shut down. To fix this problem, shut down NetMeeting from within the application or disable Remote Desktop Sharing if it is enabled.

Hardware

Microsoft SideWinder Force Feedback Pro: While playing some missions reached by clicking Campaign on the Main Menu, you may find this joystick occasionally becomes unresponsive for up to 20 seconds at a time. The issue is related to audio card performance. To increase game performance, try lowering your screen resolution using Autoconfig_Mercs.exe. To do so, in the folder where the game is installed double-click Autoconfig_Mercs.exe, click Advanced, and then select a lower screen resolution from the resolution list box.

Microsoft Dual Strike Joystick: To use this joystick, enable FX Mode in the Dual Strike software. For instructions, see your software documentation. To use the free look ability during gameplay, enable the mouse in the game’s Options menu, reached by clicking Options on the Main Menu.

G.        Zone.com Stats

Through Zone.com, game statistics and player ranking information are available (http://stats.zone.com/). Additionally, with the Zone.com ZoneMatch matchmaking service you can search for, find, and play games over the Internet from within the game itself.

Use the following procedure to set up statistical tracking for your games.

To track game statistics

1.       On the Main Menu, click Multiplayer, and then click Host.

2.       On the Host Setup screen, click to select the Report Game Stats to stats.Zone.com check box, and then click Back.

3.       On the Multiplayer screen, click ZoneStats.

4.       In the Set ZoneStats Account Info dialog box, click to select the Report Game Data to ZoneStats check box.

5.       If you want to create a new Zone.com account, make sure the Create New Account check box is selected. Then type a unique user name in the User Name box, type a password in the Password box, and retype the password to confirm it in the Please reenter your password box. 

–or–

If you want to use an existing Zone.com account, click to clear the Create New Account check box, and then type your user name in the User Name box and your password in the Password box.

6.   Click OK to close the dialog box.

At game end, you can go directly to specific player statistics from within the game from the Scoreboard screen by clicking View ZoneStats.

H.        3D Card Issues

MechWarrior 4: Mercenaries only fully supports DirectX 8.1–compliant video cards. It is good practice to always install the latest certified drivers for all of your hardware.

3dfx Voodoo 5 5500: Some operating systems have problems displaying the mouse cursor and other pictures on systems using this video card. The original manufacturer of the Voodoo 5 5500 video card, 3dfx, has gone out of business. No driver updates are available for 3dfx sound cards. Contact your hardware manufacturer for any updated drivers.

3DLabs Permedia 2 chip-set: Graphics irregularities might occur on systems with this chip-set when running the game. To fix this problem, download and install the latest reference drivers from 3Dlabs, http://www.3dlabs.com/.

AccelStar II 3D Accelerator: Graphics rendering might be corrupted on systems with this accelerator when running the game. To fix this problem, download and install the latest reference drivers from 3Dlabs, http://www.3dlabs.com/ or http://www.accelgraphics.com/.

AOpen PA3000: If your system has the retail drivers for this card installed, it might stop responding when you play the game. To fix this problem, download and install the latest reference drivers from AOpen, http://www.aopen.com/, or NVDIA, http://www.nvidia.com/.

ASUS 3DexPlorer 3000: If your system has the retail drivers for this card installed, brief display corruption might appear when the game’s opening movie begins. To fix this problem, download and install the latest drivers from ASUS, http://www.asus.com/, or NVIDIA, http://www.nvidia.com/.

ASUS V2740: If your system has the retail drivers for this card installed, textures might not be rendered properly when running the game. In addition, when using this card with Windows Millennium you may encounter access violations. To fix these problems, download and install the latest reference drivers from Intel, http://www.intel.com/.

Asus V-6600: If your system has the retail drivers for this card installed, starting a game causes the system to stop responding. To fix this problem, contact ASUS for updated drivers, http://www.asus.com/, or download the latest reference drivers from NVIDIA, http://www.nvidia.com/.

ATI All-in-Wonder 128 Pro: When 32-bit color is enabled for this card, graphic instability might occur in the game. To fix this problem, download and install the latest drivers from ATI, http://www.ati.com/.

ATI RADEON 7000 or 7500: If your system uses either of these cards, runs Windows Millennium, and has game screen resolution set to 640 x 480 or 1600 x 1200, starting gameplay causes the system to stop responding. This problem occurs with both the retail and latest drivers. To fix this problem, reset your screen resolution using Autoconfig_Mercs.exe. To do so, in the folder where the game is installed double-click Autoconfig_Mercs.exe, click Advanced, and then select a screen resolution other than 640 x 480 or 1600 x 1200.

ATI Rage Fury Maxx: If your system uses this card, game graphics might be corrupted. To fix this problem, download and install the latest drivers from ATI, http://www.ati.com/.

ATI Rage II+: If your system uses this card, slight texture corruption might occur in the game. To fix this problem, download and install the latest drivers from ATI, http://www.ati.com/.

ATI Rage Pro Turbo: If your system uses this card, some graphics irregularities might occur in the game. To fix this problem, download and install the “Special Released” drivers from ATI, http://www.ati.com/.

ATI Xpert 128: If your system uses this card, texture corruption might occur in the game. To fix this problem, download and install the latest drivers from ATI, http://www.ati.com/.

Creative Blaster Riva TNT: If your system uses the latest reference drivers for this card from NVIDIA (that is, version 6.31), the system stops responding when running the game. Contact the hardware manufacturer for updated drivers, http://www.creative.com/. Also, lowering your AGP aperture size might help. For more information on doing so, contact the hardware manufacturer.

Creative Labs 3D Blaster Savage4: If your system uses this card, changes in screen resolution might give unreliable results when running the game. To fix this problem, download and install the latest drivers from Creative Labs, http://www.creative.com/.

Diamond Fire Pro GL: If your system uses this card, graphics might appear corrupted in the game. Contact the manufacturer for updated drivers at http://www.s3.com/.

Diamond Monster Fusion: If your system has the retail drivers for this card installed, texture corruption might occur when running the game. Contact the manufacturer for updated drivers at http://www.s3.com/.

Diamond Monster II 3D: With driver version 2207 from the Diamond Web site, your system might not recognize this card when running the game. Contact the manufacturer for updated drivers at http://www.s3.com/.

Diamond Stealth II G-460: If your system has the retail drivers for this card installed, textures do not appear when running the game. Contact the manufacturer for updated drivers at http://www.s3.com/.

Diamond Viper II Z200: If your system has the retail drivers for this card installed, graphics irregularities might occur when running the game. To fix this problem, download and install the latest drivers from S3, http://www.s3.com/.

Diamond Viper V330: If your system has the retail drivers for this card installed, the system stops responding when you click New on the Roster screen. To fix this problem, download and install the latest drivers from S3, http://www.s3.com/, or the NVIDIA Riva ZX reference drivers from http://www.nvidia.com/. Minor graphics corruption occurs when using the latest and reference drivers for this video card, but gameplay is not otherwise negatively affected.

Diamond Viper V550: If your system uses this card, texture corruption might occur when running the game. To fix this problem, download and install the latest drivers from http://www.s3.com/.

Diamond Viper V770 Ultra: If your system uses this card, graphics corruption might occur and the system might stop responding when running the game. To fix this problem, download and install the latest drivers from S3, http://www.s3.com/, or reference drivers from NVIDIA, http://www.nvidia.com/.

Elsa Gladiac: If your system has certain drivers for this card installed (version.6.34), the system stops responding or the video card is unrecognized when running the game. To fix this problem, download the latest reference drivers from NVIDIA, http://www.nvidia.com/.

Guillemot 3D Prophet GeForce: If your system uses this card, slight graphic irregularities might occur when running the game. To fix this problem, download and install the latest drivers from Guillemot, http://www.guillemot.com/.

Guillemot Maxi Gamer Phoenix 2: If your system uses this card, sporadic menu corruption might occur in the user interface when running the game. To fix this problem, download and install the latest display drivers from Guillemot, http://www.guillemot.com/.

Intel 810 graphics chip-set: If your system uses this chip-set, download and install the latest drivers from Intel, http://www.intel.com/.

Matrox Marvel G-400: If your system uses this card and experiences stability problems such as no longer responding when playing the game in 32-bit color, download and install the latest drivers from Matrox, http://www.matrox.com/, or run the game in 16-bit color. To do so, in the folder where the game is installed double-click Autoconfig_Mercs.exe, click Advanced, and select a 16-bit color mode.  

Matrox Millennium G200 AGP: If your system uses this card, texture flashes might occur when running the game. To fix this problem, download and install the latest drivers from Matrox, http://www.matrox.com/.

Number Nine Revolution IV: If your system uses this card, texture corruption might occur when running the game, causing the system to stop responding. If you experience problems with a Number Nine card, it is recommended that you upgrade your card.

Number Nine SR-9 Pro: If your system uses this card, it might experience periodic instability or stop responding. If you experience problems with a Number Nine card, it is recommended that you upgrade your card.

NVIDIA Detonator 4: If your system uses this card and runs Windows 2000, it might go into software mode and the game might not start a second time if you change video modes by pressing ALT+ENTER or ALT+TAB while running the game. To resolve this, update the motherboard drivers or switch to a 16-bit desktop resolution. To switch to a 16-bit desktop resolution, right-click the desktop, and then click Properties. Click the Settings tab, and use the slider under Screen Resolution to select the correct resolution and color depth.

NVIDIA GeForce 256: When attempting to launch certain missions while in 1600 x 1200 x 32 resolution, systems using this card might restart.

NVIDIA GeForce2: If your system uses this card and runs Windows 98 SE, you might experience graphics corruption on the Main Menu screen. To work around this problem, press ALT+TAB to switch to the desktop and then ALT+TAB again to switch back to the game. To fix this problem, download and install the latest drivers from NVIDIA, http://www.nvidia.com/.

NVIDIA GeForce2 GTS: If your system uses this card, a split screen might occasionally occur with some monitors when changing video modes. To work around this problem, press ALT+TAB to switch to the desktop and then ALT+TAB again to switch back to the game. To fix this problem, download and install the latest reference driver from NVIDIA, http://www.nvidia.com/, or contact your hardware manufacturer for updated drivers. Also, make sure you have the correct drivers installed for your monitor.

NVIDIA GeForce2 MX: If your system uses this card, you may encounter graphics corruption at 1600 x 1200 screen resolution with the ultra high graphics setting. As you continue to play, the graphics corruption problem goes away. To fix this problem, try resetting your screen resolution using Autoconfig_Mercs.exe. In the folder where the game is installed, double-click Autoconfig_Mercs.exe, click Advanced, and then select a screen resolution other than 1600 x 1200.

NVIDIA GeForce2 MX 200: If your system runs Windows XP and uses this card, you may encounter graphics corruption at the 1280 x 1024 x 32 or 1600 x 1200 x 32 screen resolution with the ultra high graphics setting. To fix this problem, download and install the latest reference drivers from NVIDIA, http://www.nvidia.com/.

NVIDIA TNT, TNT2, and GeForce cards: If your system runs Windows 2000, the game does not run in accelerated hardware mode with the NVIDIA display drivers for these cards that come with the operating system. To fix this problem, download and install the latest reference drivers from NVIDIA, http://www.nvidia.com/, or contact your hardware manufacturer for the latest drivers.

S3 Savage 4: If your system runs Windows 2000, the game does not run in accelerated hardware mode with the display drivers for this card that come with the operating system. To fix this problem, download and install the latest reference drivers from S3, http://www.s3.com/, or contact your hardware manufacturer for the latest drivers.

STB BlackMagic 3D: If your system uses this card, slight graphics corruption might occur when running the game. Contact your hardware manufacturer for any updated drivers.

STB Velocity 128: If your system has the retail drivers for this card installed, the game might stop after the opening movie or graphic irregularities might occur. To fix this problem, download and install the latest reference drivers from NVIDIA, http://www.nvidia.com/.

STB Velocity 4400: If your system has the retail drivers for this card installed, the game might stop responding during the opening movie or occasionally in other places. To fix this problem, download and install the latest reference display drivers from NVIDIA, http://www.nvidia.com/. If doing so does not correct the problem, contact your hardware manufacturer for driver updates or new system settings.

I.          3D Card Drivers and Manufacturers

To run MechWarrior 4: Mercenaries, make sure that you have installed the latest drivers from the manufacturer of your video card. Many video issues are resolved if you do so. If your video card drivers are not DirectX 8.1–compliant, the game might not detect your card properly. If this problem occurs, contact your video card manufacturer for updated drivers or install the latest reference drivers available. Note, however, that many reference drivers are not supported by chip-set manufacturers.

Listed here are some common video card manufacturers' Web sites. MechWarrior 4: Mercenaries might not support some or all of the cards produced by a particular manufacturer.

3Dlabs: http://www.3dlabs.com/

Asus; http://www.asus.com/

ATI: http://www.ati.com/support/

Canopus: http://www.canopuscorp.com/

Creative Labs: http://www.americas.creative.com/

Gateway: http://www.gateway.com/

Guillemot: http://www.guillemot.com/

Hercules (see Guillemot): http://www.guillemot.com/

Leadtek: http://www.leadtek.com/

Matrox: http://www.matrox.com/

NVIDIA: http://www.nvidia.com/

S3: http://www.s3.com/

Silicon Integrated Systems Corporation (SiS) http://www.sis.com.tw/

VIA Technologies: http://www.viatech.com/